FAQ
We know you have questions. We are here to help you find the perfect play equipment based on your individual needs whether you are a commercial builder or a family of three.
Please feel free to contact us if you can’t find the answers to your questions below!
Delivery charges are based on size and weight of products.
We accept Visa, Mastercard, Discovery and you can also pay via Paypal.
Delivery on accessories should ship out in 3 to 5 business days unless were out of stock. Large items like playsets, trampolines and basketball systems depends on time of year (Spring is a busy time for shipping this type of product). It could take 4-6 weeks.
You are totally protected when you shop with us. We DO NOT SHARE your information with anyone…ever.
You’ll receive an email notification/receipt that your order has been received and is being processed. You’ll be updated again when your product has shipped with tracking info. Please know you can log into your account anytime to view your purchases and track orders.
You’ll receive an email notification that will serve as your receipt. You’ll also be issued an order number that you can use to reference your purchase.